Abrigo

34% of Americans cite credit card fraud as their top concern.

54% of Americans aged 35 to 44 are concerned about peer-to-peer scams.

More than half of Americans under 35 are concerned about deepfake scams.

Fraud is a particular concern among Americans age 65 and older, with 69.9% extremely or very concerned.

62% of fraud victims would still be likely to minimize their banking relationship (e.g., reduce use of a card or reduce accounts) if they became fraud victims.

51.4% of consumers say they “need to learn more” about AI-powered fraud detection.

Small business owners reported using specific methods to stay ahead of threats: multi-factor authentication (44%), transaction notifications (39%), and fraud alert services from credit bureaus (39%)

Small business owners business owners have a generally positive attitude toward AI-based fraud protection at 69%.

40% of small business owners have experienced AI-driven fraud personally.

17% of Americans aged 65 and older agree that the financial institution bears responsibility for fraud.

8% of Americans aged 65 and older say they are very comfortable using financial apps.

51% of Americans aged 35 to 44 are concerned about deepfakes.

45% of women are concerned about peer-to-peer scams, compared with 40% of men.

13% of Americans cite ACH fraud as a top concern.

79% of Americans support government legislation to address fraud.

42% of Americans say banks are primarily responsible for fraud protection.

43% to 44% of Americans aged 18–34 are concerned about peer-to-peer payment fraud.

66% of Americans aged 55 to 64 are aware of impersonation scams.

Nearly 44% of older Americans are unaware of phantom hacker scams.

59% of Americans aged 35 to 44 are concerned about data breaches.

1 in 5 Americans experienced bank fraud in the past 12 months.

59% of Americans affected by fraud report stress or anxiety as a direct result.

Nearly 60% of Americans say they would reduce their banking relationship following a fraud event.

61% of Americans aged 65 and older are aware of impersonation scams.

Phantom hacker scams are a concern for more than 56% of Americans aged 55 to 64 and those 65 and older.

55% of Americans aged 25 to 34 are concerned about deepfake scams.

Roughly 1 in 3 older Americans may not recognize impersonation scams when they encounter them.

Over 60% of Americans over 55 are concerned about impersonation scams.

46% of Americans aged 65 and older say fraud is their own responsibility if they authorize payment.

9% of Americans cite peer-to-peer fraud as a top concern.

20% of fraud victims report experiencing check fraud.

39% of Americans report being fraud victims.

53% of Americans aged 18 to 24 are concerned about deepfake scams.

51% of Americans aged 25 to 34 believe banks should always reimburse fraud victims.

51% of Americans aged 65 and older are extremely concerned about AI-powered fraud.

81.6% of fraud victims were satisfied with their bank’s response to combat fraud.

64.1% of Americans are no longer writing cheques.

Nearly 60% of consumers are either “extremely” or “very” concerned about AI-based fraud.

More than 43% of Americans say AI-powered fraud detection would increase their confidence in their financial institution.

Among digital payments providers, PayPal is the most trusted, with 54.5% of consumers.

Over 83% of consumers have concerns about AI-powered fraud.

Only 10.1% of consumers feel “extremely prepared” against emerging fraud techniques, such as AI-based attacks.

Only 34.1% of Americans feel “very safe” with their current bank or credit union

For younger age groups, 55% to 57% are extremely or very concerned about fraud.

Nearly 72% of Americans are either “somewhat,” “very,” or “extremely” interested in AI-powered fraud detection tools.

74% of small business owners are more likely to reduce their banking engagement, such as credit card use or bank use, if defrauded.

50% of small business owners owners report that their financial institutions use AI-powered fraud detection tools.

Small business owners reported a higher ability to fully recover from fraud (83%) compared to non-owners (74%).

Only 16% of small business owners feel extremely prepared against fraud.

85% of small business owners said they are extremely, very, or moderately concerned about rising AI-driven fraud.