Splunk

Organizations experience an average 3.4% drop in stock price following a downtime event.

The average cost of downtime for organizations is $15,000 per minute.

Downtime costs an organization $95 million in lost revenue annually, nearly double the level in 2024.

False alerts are a leading stressor for security teams (94%).

Tool fatigue is a leading stressor for security teams (79%).

92% of CISOs say that improving threat detection and response capabilities is a top priority.

78% of respondents cited faster incident detection as a moderate to transformative benefit of a unified approach for threat detection and response.

78% of respondents say sharing data with observability teams resolves incidents faster.

57% of respondents report losing valuable investigation time to data management gaps.

Cost-saving measures reported by CISOs include reduced security solutions and tools (50%), security hiring freezes (40%), and decreased or eliminated security training (36%).

83% of security leaders participate in board meetings "somewhat often" or "most of the time".

For boards with a CISO member, 60% report excellent or very good working relationships when communicating progress against milestones, security goal achievement and plan of record, compared to 16% for boards without a CISO member.

71% of technology executives rate publicly disclosing a data breach as very or prohibitively disruptive, up from 23% in 2024.

90% of tech leaders report increased demand for customer support during downtime.

65% of technology leaders invest in AI-powered observability to gain deeper, real-time insights into their digital ecosystems.

85% of technology leaders prioritize AI-driven security automation.

Aggregate unplanned downtime costs for Global 2000 companies total $600 billion annually, representing a 50% increase in two years.

89% of tech leaders cite the need for large numbers of personnel to fix downtime issues.

Nearly 20% of marketing professionals report it takes an entire quarter to recover brand health after remediation.

98% of organizations with the lowest downtime costs confirm end-to-end visibility is very or extremely important for reducing incidents.

56% of security leaders now experience cybersecurity-related downtime caused by SaaS and other third-party application issues often or very often, nearly triple the rate in 2024.

66% of ITOps and engineering leaders are prioritizing investments in automation to mitigate the risks of human error.

81% of technology leaders cite customer loss as a consequence of downtime.

68% of technology leaders express concern that their AI agents will behave unpredictably.

About three-fourths of ITOps and engineering leaders identify end-to-end observability as their top investment priority to improve infrastructure resilience.

All technology leaders report their organization has experienced some form of AI-related downtime.

47% of technology leaders report that customers are often or very often the first to detect service degradation or outages.

Ransomware payouts now average $40 million, nearly triple their level in 2024.

Regulatory fines average $51 million per organization.

57% of technology executives view regulatory fines as very or prohibitively disruptive.

36% of security leaders say downtime is often or very often misclassified as an IT issue.

Organizations spend a median of $24.5 million annually on AI tools that prevent and respond to downtime.

Only 38% of technology executives consistently identify the root cause of a downtime incident.

68% of CISOs prioritize investing in AI cybersecurity capabilities.

82% of CISOs worry agentic AI will increase deployment speed and the complexity of persistence mechanisms.

Joint accountability drives the most value for key security initiatives (62%).

Joint accountability drives the most value for security budget and funding (55%).

Joint accountability drives the most value for access to security-relevant data (49%).

High alert volumes are a leading stressor for security teams (98%).

More than four out of five CISOs oversee secure software development (DevSecOps).

Lack of shared data views is a barrier to cross-departmental data sharing (70%).

Data privacy concerns are a top barrier to cross-departmental data sharing (91%).

86% of CISOs fear agentic AI will increase the sophistication of social engineering attacks.

Nearly all CISOs now report that their responsibilities include AI governance and risk management.

More than three quarters of CISOs are now worried about personal liability for security incidents, a sharp jump from last year when just over half expressed similar fears.

39% of CISOs who have partially or fully adopted agentic AI strongly agree it has increased their teams' reporting speed, which is more than double the 18% among CISOs who are still exploring agentic AI.

92% of CISOs say AI enables their teams to review more security events.

95% of Chief Information Security Officers (CISOs) cite the growing sophistication of threat actor capabilities as their greatest risk.

Nearly two-thirds of security teams experience moderate to significant burnout.

Nearly four out of five CISOs report their role has become significantly more complex.