SolarWinds

59 stats3 reports

All Statistics

IT professionals see their roles as 52% more automation-driven compared to two years prior.

AutomationIT

81% of IT professionals agree AI is changing how teams work more than how much they work.

AIIT

IT professionals see their roles as 52% more strategic compared to two years prior.

IT IT Strategy

45% of IT professionals use AI to accelerate root cause analysis

Root Cause AnalysisAI in ITIncident ManagementAI Use Case

45% of IT professionals use AI to predict capacity and performance issues

Capacity PlanningPerformanceAI in ITAI Use Case

42% of IT professionals cite skills gaps as a barrier to fully operationalizing AI in observability

Skills GapObservabilityAI in IT

56% of IT decision-makers and influencers from Federal, State, Local, and Education sectors cited the complexity of integration as a top challenge in their digital transformation journey.

63% of IT decision-makers and influencers from Federal, State, Local, and Education sectors face challenges with monitoring across multiple environments, hindering their ability to gain visibility into their organisation’s hybrid IT infrastructure.

20% of IT decision-makers and influencers from Federal, State, Local, and Education sectors cited the complexity of the internal environment as a significant obstacle to maintaining or improving IT security.

56% of IT professionals say AI has added the responsibility of designing intelligent AI-driven workflows.

AIAI-Driven WorkflowsIT

65% of IT professionals report that AI reduces manual effort.

AIAutomationITManual Effort

62% of IT professionals report difficulty trusting AI recommendations.

TrustAI RecommendationsIT

IT professionals see their roles as 41% more complex compared to two years prior.

ITJob Complexity

61% of frontline managers say formal training is the most critical element for building AI skills.

TrainingAI SkillsIT

59% of IT professionals say AI has added the responsibility of interpreting data and AI-driven insights.

Data AnalysisAIIT

47% of IT professionals say AI has added the responsibility of evaluating and validating AI outputs.

AI OutputsIT

61% of IT professionals report that AI provides faster root cause analysis.

Incident ResponseAIRoot Cause AnalysisIT

Fewer than 40% of C-suite leaders agree that formal training is the most critical element for building AI skills.

Executive LeadershipAI SkillsTrainingIT

71% of IT professionals report needing to double-check AI outputs.

TrustITAI Outputs

83% of IT professionals agree AI is only as effective as the data it can see.

Data ManagementAIIT

67% of IT professionals report at least moderate fragmentation in their IT environments.

IT InfrastructureIT EnvironmentsFragmentationIT

80% of IT professionals agree the IT role is shifting from operators to orchestrators.

IT Management

IT professionals see their roles as 47% more cross-functional compared to two years prior.

IT

71% of IT professionals say AI has made their role more demanding.

WorkloadAIIT

55% of IT professionals report using too many monitoring and observability tools

Tool SprawlObservabilityMonitoring Tools

45% of IT professionals use AI to reduce alert noise and fatigue

Alert FatigueEmployee BurnoutAI in ITAI Use Case

64% of IT professionals say unified observability across all layers of the IT stack is very important to their team's success

ObservabilityIT PerformanceUnified Monitoring

47% of IT professionals cite security concerns as a barrier to fully operationalizing AI in observability

ObservabilityAIRisk Management

90% of IT professionals express confidence in AI’s ability to improve monitoring and observability operations

Artificial IntelligenceObservabilityIT OperationsMonitoringAI Use Case

41% of IT professionals cite complexity of technology as a barrier to fully operationalizing AI in observability

Technology ComplexityAI AdoptionObservability

77% of IT professionals cite limited visibility across on-premises and cloud environments

ObservabilityHybrid ITCloud InfrastructureOn-Premises

75% of IT professionals say lack of coordination between teams (e.g., network, infrastructure, applications, and database) hinders effective observability

ObservabilityIT OperationsOrganizational Silos

47% of IT professionals use AI to automate incident prioritization

Incident PrioritizationAutomationAI in ITAI Use Case

37% of IT professionals cite employee reluctance or resistance as a barrier to fully operationalizing AI in observability

Change ManagementObservabilityAI Adoption

33% of IT professionals cite budget constraints as a barrier to fully operationalizing AI in observability

Budget ConstraintsObservabilityAI Adoption

67% of IT decision-makers and influencers from Federal, State, Local, and Education sectors cited security issues as a challenge.

23% of T decision-makers and influencers from the public sector including local and central government leverage AI to automate tasks related to IT operations and enhance IT observability, with many more planning to adopt it soon.

59% of IT decision-makers and influencers from Federal, State, Local, and Education sectors cited the general hacking community as a top-ranked security threat.

58% of IT decision-makers and influencers from Federal, State, Local, and Education sectors reported traditional on-premises data centre usage.

58% of IT decision-makers and influencers from Federal, State, Local, and Education sectors cited careless/untrained insiders as a top-ranked security threat.

Over 33% of IT decision-makers and influencers from Federal, State, Local, and Education sectors leverage AI to automate cybersecurity operations and enhance IT observability.

41% of IT decision-makers and influencers from Federal, State, Local, and Education sectors indicate digital transformation efforts are well underway.

51% of IT decision-makers and influencers from Federal, State, Local, and Education sectors indicated data protection and privacy concerns, along with safeguarding sensitive information from cyber threats, as the leading security challenges in a hybrid IT infrastructure.

48% of IT decision-makers and influencers from Federal, State, Local, and Education sectors anticipate that hybrid environments will be the most common in the future.

56% of T decision-makers and influencers from the public sector including local and central government say the main source of IT security threats is careless/untrained insiders.

29% of T decision-makers and influencers from the public sector including local and central government are extremely or very concerned about potential risks associated with adopting AI, such as data privacy and compliance

42% of IT decision-makers and influencers from Federal, State, Local, and Education sectors indicate digital transformation efforts are beginning implementation in some areas with limited progress.

51% of IT decision-makers and influencers from Federal, State, Local, and Education sectors cited cost concerns as a challenge.

55% of T decision-makers and influencers from the public sector including local and central government rank the general hacking community as a top security threat.

28% of IT decision-makers and influencers from Federal, State, Local, and Education sectors cited budget constraints as a significant obstacle to maintaining or improving IT security.