Next-Gen Government IT: AI and Observability Insights

23% of T decision-makers and influencers from the public sector including local and central government leverage AI to automate tasks related to IT operations and enhance IT observability, with many more planning to adopt it soon.

55% of T decision-makers and influencers from the public sector including local and central government rank the general hacking community as a top security threat.

58% of IT decision-makers and influencers from Federal, State, Local, and Education sectors cited careless/untrained insiders as a top-ranked security threat.

67% of IT decision-makers and influencers from Federal, State, Local, and Education sectors cited security issues as a challenge.

63% of IT decision-makers and influencers from Federal, State, Local, and Education sectors face challenges with monitoring across multiple environments, hindering their ability to gain visibility into their organisation’s hybrid IT infrastructure.

20% of IT decision-makers and influencers from Federal, State, Local, and Education sectors cited the complexity of the internal environment as a significant obstacle to maintaining or improving IT security.

56% of IT decision-makers and influencers from Federal, State, Local, and Education sectors cited the complexity of integration as a top challenge in their digital transformation journey.

73% of IT decision-makers and influencers from Federal, State, Local, and Education sectors cited the complexity of managing hybrid environments as a top challenge.

59% of IT decision-makers and influencers from Federal, State, Local, and Education sectors cited the general hacking community as a top-ranked security threat.

58% of IT decision-makers and influencers from Federal, State, Local, and Education sectors reported traditional on-premises data centre usage.

41% of IT decision-makers and influencers from Federal, State, Local, and Education sectors indicate digital transformation efforts are well underway.

48% of IT decision-makers and influencers from Federal, State, Local, and Education sectors anticipate that hybrid environments will be the most common in the future.

51% of IT decision-makers and influencers from Federal, State, Local, and Education sectors indicated data protection and privacy concerns, along with safeguarding sensitive information from cyber threats, as the leading security challenges in a hybrid IT infrastructure.

56% of T decision-makers and influencers from the public sector including local and central government say the main source of IT security threats is careless/untrained insiders.

29% of T decision-makers and influencers from the public sector including local and central government are extremely or very concerned about potential risks associated with adopting AI, such as data privacy and compliance

42% of IT decision-makers and influencers from Federal, State, Local, and Education sectors indicate digital transformation efforts are beginning implementation in some areas with limited progress.

Over half of IT decision-makers and influencers from Federal, State, Local, and Education sectors report their IT environment is extremely or very complex to manage.

51% of IT decision-makers and influencers from Federal, State, Local, and Education sectors cited cost concerns as a challenge.

55% of IT decision-makers and influencers from Federal, State, Local, and Education sectors cited issues with legacy system integration as a challenge.

57% of IT decision-makers and influencers from Federal, State, Local, and Education sectors cited budget constraints as a top challenge in their digital transformation journey.

28% of IT decision-makers and influencers from Federal, State, Local, and Education sectors cited budget constraints as a significant obstacle to maintaining or improving IT security.

70% of IT decision-makers and influencers from Federal, State, Local, and Education sectors reported government (private) cloud as the most prevalent environment in 2024.

6% of IT decision-makers and influencers from Federal, State, Local, and Education sectors report having fully completed their digital transformation journey.

Approximately 4 in 10 of IT decision-makers and influencers from Federal, State, Local, and Education sectors are extremely or very concerned about potential risks associated with adopting AI.

Over 33% of IT decision-makers and influencers from Federal, State, Local, and Education sectors leverage AI to automate cybersecurity operations and enhance IT observability.

62% of IT decision-makers and influencers from Federal, State, Local, and Education sectors cited data privacy and security concerns as a top challenge in their digital transformation journey.

23% of UK public sector IT professionals cite budget constraints as the most significant obstacle to maintaining or improving IT security.