TeamViewer

27 stats2 reports

All Statistics

46% of middle managers want a human involved when AI resolves IT issues that could affect security, data, or business operations, compared with 24% of executive leaders.

AI GovernanceWorkplace ManagementSecurity

Security, privacy, and risk concerns are the most commonly cited barrier to AI adoption among IT decision-makers, cited by 45%.

AI AdoptionSecurityPrivacy

30% of workers say security risks or unauthorized access are among their biggest concerns about AI acting without a human in the loop.

SecurityAI TrustWorkplaceHuman Oversight

61% of survey participants prefer AI to take no independent action.

AIAI Trust

Among the 35% who are ready to allow AI more autonomy, 71% are only comfortable with AI handling defined tasks.

AIRisk ManagementAI Trust

Only 5% have no concerns about AI operating without a human in the loop.

AIHuman OversightAI Trust

42% of senior managers say limiting what AI can access would make them more comfortable with AI fixing problems at work on its own, compared with 37% of middle managers and 32% of executive leaders.

AI GovernanceSecurityManagement

26% of workers place responsibility for mistakes by autonomous systems on IT, 25% place it on themselves, and 17% believe no one should be responsible because it is a system.

AccountabilityIT ResponsibilityAI Governance

51% of workers say they do not always know when to trust AI and when to verify its output.

AI TrustDecision Making

73% of workers are more likely to trust AI when it shows what it is doing and why.

AI TrustTransparency

33% of middle and senior managers cite security risks or unauthorized access as major concerns about AI acting without a human, compared with 23% of executive leaders.

SecurityAI TrustHuman Oversight

49% of workers say accountability is clear when autonomous systems make mistakes.

AccountabilityAI Governance

70% of workers are comfortable with AI taking action as long as they can step in when needed.

AI TrustHuman Oversight

49% of workers in energy, utilities, and oil and gas want human involvement when AI resolves IT issues that could affect security, data, or business operations, compared with 28% of workers in marketing, media, and communications.

EnergyMediaAI GovernanceHuman Oversight

39% of workers say strong security and privacy protections would make them more comfortable allowing AI to fix problems autonomously; this rises to 46% among senior managers, 43% among middle managers, and 34% among executive leaders.

SecurityPrivacyAI Trust

36% of workers want limits on what AI can access before allowing it to act independently.

AI GovernanceSecurity

40% want AI to detect and fix issues early while keeping them informed.

AIAutomationAI Trust

70% are comfortable with AI acting autonomously as long as they can step in when needed.

AIAI Trust

33% say autonomous action is more acceptable with visible activity logs.

TransparencyAuditabilityAIAI Trust

31% say autonomous action is more acceptable with rollback options.

Risk ManagementAutomationAIAI Trust

Survey participants spend an average of two hours per week checking AI-generated work.

WorkloadRisk ManagementAutomationAIAI Trust

36% say autonomous action is more acceptable with notifications before major changes.

Risk ManagementAutomationAIAI Trust

56% often or always verify AI outputs before relying on them.

Risk ManagementAutomationAIAI Trust

36% say autonomous action is more acceptable with limits on what AI can access.

Data AccessAIAI Trust

51% say they do not always know when to trust AI and when to verify it.

Risk ManagementAutomationAIAI Trust

35% of survey participants are ready to allow AI to act more autonomously on their behalf.

AIAutomationAI Trust

39% say autonomous action is more acceptable with strong security and privacy protections.

Risk ManagementAutomationAIAI Trust