Report by TeamViewer
Path to the Autonomous Digital Workplace
Key Findings
61% of survey participants prefer AI to take no independent action.
Among the 35% who are ready to allow AI more autonomy, 71% are only comfortable with AI handling defined tasks.
Only 5% have no concerns about AI operating without a human in the loop.
40% want AI to detect and fix issues early while keeping them informed.
70% are comfortable with AI acting autonomously as long as they can step in when needed.
36% say autonomous action is more acceptable with limits on what AI can access.
33% say autonomous action is more acceptable with visible activity logs.
31% say autonomous action is more acceptable with rollback options.
56% often or always verify AI outputs before relying on them.
Survey participants spend an average of two hours per week checking AI-generated work.
51% say they do not always know when to trust AI and when to verify it.
36% say autonomous action is more acceptable with notifications before major changes.
35% of survey participants are ready to allow AI to act more autonomously on their behalf.
39% say autonomous action is more acceptable with strong security and privacy protections.