Trua

17 STATS1 REPORTS

All Statistics

72% of users privacy fears deter them from using dating apps.

TruaThe State of Trust and Safety In Online Marketplaces·Feb 11, 2025

60% of respondents are willing to pay extra for enhanced background checks of service providers.

TruaThe State of Trust and Safety In Online Marketplaces·Feb 11, 2025

87% of respondents believe online platforms fail to communicate clearly how personal data is used and safeguarded.

TruaThe State of Trust and Safety In Online Marketplaces·Feb 11, 2025

A combined 66% are fairly or somewhat confident companies use accurate data for hiring decisions.

TruaThe State of Trust and Safety In Online Marketplaces·Feb 11, 2025

67% of users worry about data breaches on job platforms.

TruaThe State of Trust and Safety In Online Marketplaces·Feb 11, 2025

Confidence in online platform vetting is low, especially among Generation X (86%) and Baby Boomers (91%).

TruaThe State of Trust and Safety In Online Marketplaces·Feb 11, 2025

More than 85% believe online platforms must conduct thorough background verification for service providers.

TruaThe State of Trust and Safety In Online Marketplaces·Feb 11, 2025

77% of respondents insist on reviewing their background data before it is used by institutions, a figure that climbs to 85% among Baby Boomers.

TruaThe State of Trust and Safety In Online Marketplaces·Feb 11, 2025

86% of respondents say an online platform’s reputation for safety and security is important to their decision to use it.

TruaThe State of Trust and Safety In Online Marketplaces·Feb 11, 2025

18% of Americans surveyed have high confidence that service providers are adequately vetted on popular apps for ridesharing, dating, home services and accommodations.

TruaThe State of Trust and Safety In Online Marketplaces·Feb 11, 2025

75% of consumers fear bots masquerading as humans on online platforms.

TruaThe State of Trust and Safety In Online Marketplaces·Feb 11, 2025

Nearly 70% of users are cautious about sharing personal information on home services platforms.

TruaThe State of Trust and Safety In Online Marketplaces·Feb 11, 2025

78% back systems that verify identity without sharing personal information every time an interaction occurs with a service provider, either online or in person.

TruaThe State of Trust and Safety In Online Marketplaces·Feb 11, 2025

For financial institutions, 55% express trust in their data accuracy, while 44% remain doubtful, citing limited or no confidence in the accuracy of screening data in decision making.

TruaThe State of Trust and Safety In Online Marketplaces·Feb 11, 2025

91% want a stronger say in how their data is handled during processes like loans, insurance and job applications.

TruaThe State of Trust and Safety In Online Marketplaces·Feb 11, 2025

Over 60% expressed significant concern about their data's security on rideshare apps.

TruaThe State of Trust and Safety In Online Marketplaces·Feb 11, 2025

Only 41% feel confident about the protection of their financial data during online transactions

TruaThe State of Trust and Safety In Online Marketplaces·Feb 11, 2025