Usercentrics
8 STATS1 REPORTS
All Statistics
Sectors like social media (28%), hospitality (22%), and automotive (13%) face a steeper path to consumer confidence regarding data trust
UsercentricsReport: The State of Digital Trust in 2025·Jul 1, 2025
ConsumerConsumer trustTechnologyHospitalityAutomotive
Financial institutions (57%) score highest on trust when it comes to collecting and using customer data.
UsercentricsReport: The State of Digital Trust in 2025·Jul 1, 2025
ConsumerConsumer trustFinancial
Only 23% of consumers say they fully understand how their data is used.
UsercentricsReport: The State of Digital Trust in 2025·Jul 1, 2025
ConsumerData
62% of consumers feel like they have "become the product".
UsercentricsReport: The State of Digital Trust in 2025·Jul 1, 2025
Consumer
59% of consumers are uncomfortable with their data being used to train AI systems.
UsercentricsReport: The State of Digital Trust in 2025·Jul 1, 2025
ConsumerAI
42% read consent banners always or often before sharing their data.
UsercentricsReport: The State of Digital Trust in 2025·Jul 1, 2025
ConsumerConsent
Nearly half of respondents (46%) say they accept cookies less often than three years ago.
UsercentricsReport: The State of Digital Trust in 2025·Jul 1, 2025
ConsumerCookies
Public institutions (49%) also score high on trust for data collection and use.
UsercentricsReport: The State of Digital Trust in 2025·Jul 1, 2025
ConsumerConsumer trustGovernment