Report by FIS and Oxford Economics
The Harmony Gap Finding the financial upside in uncertainty
7 FINDINGSPublished May 15, 2025
View Original Report →Key Findings
64% of respondents stated that a lack of in-house expertise is a barrier to AI adoption.
FIS and Oxford EconomicsThe Harmony Gap Finding the financial upside in uncertainty·May 15, 2025
AI
78% of global business and technology leaders reported that their use of artificial intelligence (AI) has helped improve fraud detection and risk management.
FIS and Oxford EconomicsThe Harmony Gap Finding the financial upside in uncertainty·May 15, 2025
FraudAI
73% of respondents cited high implementation and maintenance costs as the top concern, presenting a barrier to AI adoption.
FIS and Oxford EconomicsThe Harmony Gap Finding the financial upside in uncertainty·May 15, 2025
AI
56% of global businesses are scaling or fully implementing AI.
FIS and Oxford EconomicsThe Harmony Gap Finding the financial upside in uncertainty·May 15, 2025
AI
58% of respondents reported difficulty integrating the technology with existing systems as a barrier to AI adoption.
FIS and Oxford EconomicsThe Harmony Gap Finding the financial upside in uncertainty·May 15, 2025
AI
45% of businesses plan to increase investment in AI over the next two years.
FIS and Oxford EconomicsThe Harmony Gap Finding the financial upside in uncertainty·May 15, 2025
AI
56% of global businesses are scaling or fully implementing AI.
FIS and Oxford EconomicsThe Harmony Gap Finding the financial upside in uncertainty·May 15, 2025
AI