Report by Harmonic Security

Enterprise AI Provisioned. So Why Is the Work in Personal Accounts?

6 FINDINGSPublished May 20, 2026
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Key Findings

45.6% of employees' personal AI activity flows through enterprise tools their company is paying for.

AI UsageEnterprise Software

Go To Market accounts for 17.5% of AI minutes and runs 39% of its AI activity on enterprise plans.

SalesMarketingAI UsageEnterprise Software

64.5% of activity on personal and free-tier AI accounts is business use rather than personal use.

AI UsageShadow AIData Security

Legal and Governance departments account for 19.5% of all AI hours, with 81% of that use occurring on enterprise plans.

ComplianceLegalAI UsageEnterprise Software

Operations runs just 18% of its AI activity on enterprise plans.

OperationsAI UsageEnterprise Software

74.6% of all AI use at work has a clear business purpose.

AI Usage