Report by Insurance Information Institute (Triple-I) and HSB

Addressing the Personal Cyber Protection Gap

10 FINDINGSPublished Mar 25, 2025
View Original Report →

Key Findings

Over 50% of agents believe clients would be willing to pay up to $100 for personal cyber insurance coverage

Insurance Information Institute (Triple-I) and HSBAddressing the Personal Cyber Protection Gap·Mar 25, 2025
ConsumersCyber insurance

Only 43% of agents believe their clients share the same understanding of the value of personal cyber insurance.

Insurance Information Institute (Triple-I) and HSBAddressing the Personal Cyber Protection Gap·Mar 25, 2025
ConsumersCyber insurance

56% of insurance agents reported that their customers don’t understand or agree with the value of cyber insurance.

Insurance Information Institute (Triple-I) and HSBAddressing the Personal Cyber Protection Gap·Mar 25, 2025
ConsumersCyber insurance

Three-quarters of consumers have had their personal information lost or stolen in some form of cybercrime.

Insurance Information Institute (Triple-I) and HSBAddressing the Personal Cyber Protection Gap·Mar 25, 2025
CybercrimePersonal informationConsumer

84% of agents understand the value of personal cyber insurance.

Insurance Information Institute (Triple-I) and HSBAddressing the Personal Cyber Protection Gap·Mar 25, 2025
ConsumersCyber insurancePersonal cyber insurance

71% of agents report either pricing or breadth of coverage as the most important decision criteria for their clients purchasing personal cyber insurance.

Insurance Information Institute (Triple-I) and HSBAddressing the Personal Cyber Protection Gap·Mar 25, 2025
ConsumersCyber insurance

77% of agents have presented personal lines cyber insurance to clients at least once in the last month.

Insurance Information Institute (Triple-I) and HSBAddressing the Personal Cyber Protection Gap·Mar 25, 2025
ConsumersCyber insurance

14% of consumers experienced an online attack.

Insurance Information Institute (Triple-I) and HSBAddressing the Personal Cyber Protection Gap·Mar 25, 2025
ConsumersBreachOnline attack

Twenty-eight percent of consumers had a social media account hacked.

Insurance Information Institute (Triple-I) and HSBAddressing the Personal Cyber Protection Gap·Mar 25, 2025
Social mediaBreachHackConsumer

23% of consumers had personal information compromised in a data breach.

Insurance Information Institute (Triple-I) and HSBAddressing the Personal Cyber Protection Gap·Mar 25, 2025
Personal informationBreachConsumer