Report by Mastercard

Staying Ahead of Cyber Threats: Mastercard survey reveals emerging concerns among consumers in Latin America and the Caribbean

9 FINDINGSPublished Nov 26, 2025
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Key Findings

89% of daily transactions in Latin America are conducted using debit cards.

MastercardStaying Ahead of Cyber Threats: Mastercard survey reveals emerging concerns among consumers in Latin America and the Caribbean ·Nov 26, 2025
LATAMConsumerDebit cards

43% of consumers in Latin America cite AI-driven fraud, including deepfakes and voice cloning, as an emerging threat reshaping perceptions of safety in digital spaces.

MastercardStaying Ahead of Cyber Threats: Mastercard survey reveals emerging concerns among consumers in Latin America and the Caribbean ·Nov 26, 2025
LATAMConsumerAI fraudDeepfakesVoice cloning

32% of consumers in Latin America express privacy concerns related to how personal or financial data is used or shared.

MastercardStaying Ahead of Cyber Threats: Mastercard survey reveals emerging concerns among consumers in Latin America and the Caribbean ·Nov 26, 2025
LATAMConsumerPrivacy concernsPersonal dataFinancial data

89% of consumers in Latin America trust banks to keep their money and data safe.

MastercardStaying Ahead of Cyber Threats: Mastercard survey reveals emerging concerns among consumers in Latin America and the Caribbean ·Nov 26, 2025
LATAMConsumerBank trust

47% of consumers in Latin America identify fraud and scams as their biggest frustration when making digital transactions.

MastercardStaying Ahead of Cyber Threats: Mastercard survey reveals emerging concerns among consumers in Latin America and the Caribbean ·Nov 26, 2025
LATAMConsumerDigital transactionsFraudScams

80% of consumers in Latin America say they feel capable of protecting themselves online.

MastercardStaying Ahead of Cyber Threats: Mastercard survey reveals emerging concerns among consumers in Latin America and the Caribbean ·Nov 26, 2025
LATAMConsumer

32% of fraud in Latin America is attributed to phone and voice scams, making it the most common type of fraud in the region.

MastercardStaying Ahead of Cyber Threats: Mastercard survey reveals emerging concerns among consumers in Latin America and the Caribbean ·Nov 26, 2025
LATAMConsumerFraudPhone scamsVoice scams

59% of consumers in Latin America prefer proactive alerts and monitoring tools for enhanced security.

MastercardStaying Ahead of Cyber Threats: Mastercard survey reveals emerging concerns among consumers in Latin America and the Caribbean ·Nov 26, 2025
LATAMConsumerAlertsMonitoring tools

51% of consumers in Latin America are most excited about faster, simpler payments.

MastercardStaying Ahead of Cyber Threats: Mastercard survey reveals emerging concerns among consumers in Latin America and the Caribbean ·Nov 26, 2025
LATAMConsumerPayments