Report by Nationwide
Cybersecurity Survey Report
Key Findings
31% of small and mid-market business owners say their company has been targeted by a generative-AI scam or fraud attempt within the past 12 months.
35% of small and mid-market business owners have an up-to-date incident response plan.
27% of small and mid-market business owners have rules governing what company or customer information can be entered into AI tools.
82% of small and mid-market business owners say they need more information and resources to protect their businesses from AI-enabled cyberattacks.
60% of small and mid-market business owners say employees use public AI chatbots or writing tools for work-related tasks.
36% of small and mid-market business owners have written policies governing employee AI use.
25% of small and mid-market business owners have procedures for verifying AI-generated information before it is used for business decisions.
52% of independent insurance agents say they have observed an increase in claims related to generative-AI scams or fraud attempts.
37% of small and mid-market business owners provide training on responsible AI use.
35% of small and mid-market business owners believe employees are using unauthorized AI tools for work.
At least 90% of small and mid-market business owners say AI is making it easier for cybercriminals to launch attacks at scale.
88% of small and mid-market business owners say AI-enabled attacks have become more sophisticated over the past year.