Report by Omdia & Aura Business
BYOD Requests Reach 65% of MSPs — 55% See Client Incidents
Key Findings
42% of MSPs who reported BYOD-related security incidents report email or messaging compromise, primarily phishing
46% of MSPs report that clients ask for best-practice BYOD recommendations
There is a 55 percentage point gap between corporate laptop monitoring (79%) and employee-owned device monitoring (24%) among MSPs
36% of MSPs prefer to offer BYOD services as an optional add-on to existing services
92% of MSPs say they can see a path to offering BYOD services
65% of US-based managed service providers report that at least one client asked for help addressing the security or data-exposure risks of employee-owned devices in the past 12 months
45% of US-based managed service providers report that multiple clients raised concerns about the security or data-exposure risks of employee-owned devices in the past 12 months
45% of MSPs who reported BYOD-related security incidents cite credential theft or account compromise as a cause
40% of MSPs report that clients ask them to define or review BYOD policies
29% of MSPs who reported BYOD-related security incidents report lost or stolen devices as a cause
55% of MSPs report at least one BYOD-related security incident in the past 24 months
50% of MSPs report that clients want help implementing technical controls for BYOD