Report by Optro
When AI leaves the chat and enters the workflow
Key Findings
In the past 12 months, 40% of organizations reported inaccurate AI outputs.
In the past 12 months, 27% of organizations reported data breaches tied to AI use.
In the past 12 months, 26% of organizations reported regulatory action tied to AI use.
30% of organizations have never tested for agentic AI failure (loss of control or autonomous decision-making failures).
Nearly two-thirds of organizations experienced an AI agent-related incident in the past 12 months, resulting in data exposure, operational disruption, and financial losses.
One in three organizations use AI in critical resilience workflows.
85% of organizations have integrated AI into core operations.
Only 25% of organizations have comprehensive visibility into how employees are using AI.
58% of leaders believe their governance controls are keeping pace with AI adoption.
Only 18% of leaders have active risk mitigations in place for AI.