Report by Snowflake
The ROI of Gen AI And Agents 2026
Key Findings
When asked what IT/cybersecurity use cases are being pursued with gen AI, 61% of respondents said compliance monitoring and management.
When asked what IT/cybersecurity use cases are being pursued with gen AI, 58% of respondents said log analysis and anomaly detection.
When asked what IT/cybersecurity use cases are being pursued with gen AI, 61% of respondents said help desk and ticket automation.
62% of respondents say they use gen AI in IT operations.
When asked what IT/cybersecurity use cases are being pursued with gen AI, 59% of respondents said infrastructure configuration and optimization.
53% of respondents say they use gen AI in cybersecurity.
75% of organizations with multiple AI use cases report a net positive workforce impact, compared to 56% of those still in the early stages of adoption.
77% of organizations reporting AI-driven job creation compared to 46% reporting job losses, and among those experiencing both, 69% say the net impact of AI on jobs has been positive.
Organizations report earning roughly $1.49 for every dollar invested in AI.
Nearly half (48%) of all code is now AI-generated.
When asked what IT/cybersecurity use cases are being pursued with gen AI, 55% of respondents said incident response and remediation recommendations.
When asked what IT/cybersecurity use cases are being pursued with gen AI, 48% of respondents said incident triage and prioritization.