Report by Sophos

2026 MSP Perspectives Report

9 FINDINGSPublished Sep 15, 2026
View Original Report →

Key Findings

MSPs expect an average time saving of 53% from using a single, unified platform for customer security posture, compliance management, and reporting.

Operational EfficiencyManaged ServicesMSPs

Just 31% of MSPs can fully automate reports at speed.

AutomationReportingManaged ServicesMSPs

55% of MSPs still require some manual effort to consolidate activities.

Operational EfficiencyManual ProcessesManaged ServicesMSPs

81% of MSPs say they would save more than 30% of their team's time by using a single, unified platform to handle customer security posture, compliance management, and reporting activities.

Operational EfficiencyManaged ServicesMSPs

99% of MSPs provide some level of compliance service.

ComplianceManaged ServicesMSPs

46% of customers look to their MSP to act as CISO.

Managed ServicesMSPsLeadership

84% of MSPs expect demand for CISO services to increase over the next 12 months.

Managed ServicesMSPs

Compliance influences 50% of customer MSP purchasing decisions.

CompliancePurchasing DecisionsCustomer BehaviorMSPs

53% of MSPs use multiple tools or platforms to centrally manage cybersecurity compliance or CISO-type activities.

ToolingManaged ServicesComplianceMSPs