Report by Sumsub
State of Identity Verification in the iGaming Industry 2025
Key Findings
Across all industries, there was a 700% global increase in deepfake fraud between Q1 2024 and Q1 2025.
iGaming operators cited the top threats as: Identity fraud: 64.8%, Money laundering: 64.8%, Bonus abuse: 63.8%, Payments fraud: 31.4%, Account takeovers: 23.8%.
Europe saw a 5.1% increase in fraud rates in the iGaming industry, from 1.18% in 2024 to 1.24% in 2025.
83% of iGaming operators have experienced fraud in the past year.
Synthetic identity document fraud rose by 195% between Q1 2024 and Q1 2025.
Legitimate players typically register around 6 p.m. in the iGaming industry.
Latin America (LATAM) saw the steepest fraud rise in the iGaming industry, with a 31.8% increase, from 0.88% in 2024 to 1.16% in 2025.
Africa recorded the biggest drop in fraud rates in the iGaming industry, with a 14.7% decrease, from 2.99% in 2024 to 2.55% in 2025.
Reusable KYC solutions have helped slash return-user verification time by half in the iGaming industry.
The deposit stage is now the most targeted point in the user journey, with 41.9% of iGaming operators citing it as the primary fraud flashpoint. Other vulnerable stages include withdrawals: 22.9% and in-game activity: 11.4%.
Nearly a third (29.5%) of iGaming operators found keeping up with new regulations "very challenging".
iGaming operators using Non-Doc verification reported a 53% drop in processing time and 35% more clients onboarded successfully.
Average verification time across the iGaming industry decreased from 32 seconds in 2023 to 25 seconds in 2025.
Fraudulent activity in the iGaming industry most frequently occurs between 4-8 a.m..
34.3% of iGaming operators saw a large spike in AI-powered fraud.
Asia experienced a 6.0% decrease in fraud rates in the iGaming industry, from 3.49% in 2024 to 3.28% in 2025.
Middle East and North Africa (MENA) observed a 4.5% increase in fraud rates in the iGaming industry, from 2.01% in 2024 to 2.10% in 2025.
North America had a 5.2% increase in fraud rates in the iGaming industry, from 1.16% in 2024 to 1.22% in 2025.
78% of iGaming operators encountered a growth in AI-generated fake documents in the past year.
43.8% of iGaming operators reported a noticeable increase in AI-powered fraud over the past year.
Legitimate players typically register around 6 p.m. in the iGaming industry.
The deposit stage is now the most targeted point in the user journey, with 41.9% of iGaming operators citing it as the primary fraud flashpoint. Other vulnerable stages include withdrawals: 22.9% and in-game activity: 11.4%.
iGaming operators cited the top threats as: Identity fraud: 64.8%, Money laundering: 64.8%, Bonus abuse: 63.8%, Payments fraud: 31.4%, Account takeovers: 23.8%.