Banking Trust and Technology Report

40% of banking customers say malicious attackers are their top banking-related concern.

52% of banking customers worry that AI could mistakenly freeze their account.

Two-thirds of Americans say they would consider switching financial institutions following a major breach.

51% of banking executives report a significant email-based breach in the past year.

45% of banking executives expect technology budgets to increase by 40% or more, with some projecting 50–80% growth.

64% of banking executives lack visibility into total IT spending because costs are scattered among departments, vendors, and legacy systems.

50% of banking executives report a mobile-related breach in the past year.