Report by Integris
Law firm trust in technology report
6 FINDINGSPublished May 7, 2026
View Original Report →Key Findings
35% of law firm clients have switched firms or seriously considered switching due to technology or operational failures.
Client RetentionOperational FailureLegal Services
35% of law firms cite data privacy and security as AI-related concerns.
AI RiskAILegal ServicesData PrivacyAI Security
33% of law firm decision-makers cite IT budget and roadmap issues as their top challenge.
Legal ServicesIT BudgetTechnology Planning
63% of law firm decision-makers report a significant email-based security breach in the past 12 months.
Email SecurityLegal Services
57% of law firms reported a mobile-related breach.
Mobile BreachLegal Services
83% of law firm clients say a firm's technology sophistication affects their confidence.
Client ConfidenceLegal TechnologyLegal Services