Key Findings
More than a third (37%) of UK consumers prefer to receive sensitive communications through their bank’s app than any other method.
UK usage of real time payments is lower than the global average — 79% of UK consumers have sent RTP compared to the 91% average for all 14 countries surveyed.
49% of UK consumers view real time payments and credit cards as equally safe.
UK usage of real time payments is lower than the global average — 73% of UK consumers have received RTP compared to the 89% average for all 14 countries surveyed.
Nearly a quarter (23%) of UK consumers say they do not know if real-time payment processes include enough security checks.
Just 16% of respondents have sent real time payments from a business to a person, compared to the global average of 31%.
Only 35% of UK consumers consider real time payments to be more secure than a credit card, well below the global average of 51%.
28% of UK consumers have plans to increase their real time payments usage.
59% of UK consumers will maintain their real time payments usage.
73% of consumers in the UK say they have received real-time payments.
Just 6% of UK consumers consider real time payments less secure than a credit card.
79% of consumers in the UK say they have sent real-time payments.