Key Findings
The U.S. retail sector accounted for 45% of global ransomware attacks.
38% of retail sector compromises now involve credential theft. This means that in 2023, over a third of all instances where data was compromised in the retail sector were due to stolen credentials.
Employee susceptibility to phishing dropped to 4.7% and 4.5% respectively in small and medium-sized retail organisations after one year of continuous training.
The frequency of cyberattacks in the retail sector rose by 56% in 2023 compared to the previous year.
Europe's retail sector experienced 11% of attacks.
Latin America's retail sector saw the second most attacks at 32%.
The average cost of a retail data breach reached $3.48 million in 2024.
The average cost of a retail data breach in 2024 was an 18% increase from 2023.
Retail is in the top five industries targeted by cybercriminals.
Employee susceptibility to phishing attacks dropped from 42.4% to just 5.2% in large retail organisations after one year of continuous training.
Payment card data theft dropped to 25% of all compromised data in 2023.
The frequency of cyberattacks in the retail sector rose by 56% in 2023 compared to the previous year.
Retail is in the top five industries targeted by cybercriminals.
The average cost of a retail data breach reached $3.48 million in 2024.
The average cost of a retail data breach in 2024 was an 18% increase from 2023.
North America's retail sector experienced the highest percentage of attacks at 56%.
Latin America's retail sector saw the second most attacks at 32%.
Employee susceptibility to phishing attacks dropped from 42.4% to just 5.2% in large retail organisations after one year of continuous training.
Employee susceptibility to phishing dropped to 4.7% and 4.5% respectively in small and medium-sized retail organisations after one year of continuous training.
Payment card data theft dropped to 25% of all compromised data in 2023.
North America's retail sector experienced the highest percentage of attacks at 56%.
Europe's retail sector experienced 11% of attacks.
The U.S. retail sector accounted for 45% of global ransomware attacks.