Report by Pindrop

The Year Trust Broke: Inside the 2025 AI Fraud Spike

10 FINDINGSPublished Feb 4, 2026
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Key Findings

Among retail Pindrop customers, non-live fraud increased 56% month-over-month in November 2025.

PindropThe Year Trust Broke: Inside the 2025 AI Fraud Spike·Feb 4, 2026
RetailFraudAI FraudLive FraudNon-Live Fraud

AI fraud surged 1210% in 2025.

PindropThe Year Trust Broke: Inside the 2025 AI Fraud Spike·Feb 4, 2026
AI FraudCybersecurityFinancial Fraud

Humans detect AI-generated content only about 50% of the time.

PindropThe Year Trust Broke: Inside the 2025 AI Fraud Spike·Feb 4, 2026
AI DetectionAI-Generated Content

Deepfake attacks increased by 880% in 2024.

PindropThe Year Trust Broke: Inside the 2025 AI Fraud Spike·Feb 4, 2026
DeepfakesAI Fraud

Even when explicitly warned that synthetic bots are common, 33% of study participants still shared sensitive information.

PindropThe Year Trust Broke: Inside the 2025 AI Fraud Spike·Feb 4, 2026
Synthetic botsSensitive InformationBots

Non-AI fraud increased by 195% by the end of 2025.

PindropThe Year Trust Broke: Inside the 2025 AI Fraud Spike·Feb 4, 2026
Non-AI fraudFraud

Nearly 60% of organizations report fraudsters using compromised Personally Identifiable Information (PII) to bypass knowledge-based authentication (KBA).

PindropThe Year Trust Broke: Inside the 2025 AI Fraud Spike·Feb 4, 2026
Identity TheftPIIKBAFraud

A U.S. healthcare provider faced over $40 million in account exposure related to fraudulent AI bot calls in 2025.

PindropThe Year Trust Broke: Inside the 2025 AI Fraud Spike·Feb 4, 2026
HealthcareFinancial LossAccount ExposureFraudulent AI Bot Calls

Live retail fraud dropped by 69% month-over-month in November 2025 while non-live fraud rises.

PindropThe Year Trust Broke: Inside the 2025 AI Fraud Spike·Feb 4, 2026
RetailFraudAI FraudLive FraudNon-Live Fraud

A major U.S. healthcare provider experiences over 15,000 unique bot fraud calls since the summer of 2025.

PindropThe Year Trust Broke: Inside the 2025 AI Fraud Spike·Feb 4, 2026
HealthcareBot AttacksAI Fraud