Digital Trust Report: AI Adoption in an Era of Conditional Trust

37% of consumers would use AI to identify phishing emails or scam messages.

Only 4% of consumers worry about cyber security risks to their device or accounts.

43% of consumers would use AI for cyber security help.

80% of consumers expect their provider to protect them from digital threats.

42% of consumers say inaccurate or misleading AI answers are their biggest concern.

93% of consumers say it's important their provider offers cyber security.

Consumers are ten times more worried about getting bad AI advice than they are about a tool's actual cyber threat risk.

80% of consumers are worried about using AI tools.

33% of consumers say they would avoid using AI for security advice because they don't trust the answers to be accurate.