Report by Jumio

2025 Jumio Online Identity Study

18 FINDINGSPublished May 21, 2025
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Key Findings

Seven out of 10 global consumers (69%) indicated they are more skeptical of online content due to AI-generated fraud compared to last year.

Jumio2025 Jumio Online Identity Study·May 21, 2025
AIAI-powered fraudFraud

76% of consumers are worried about fake digital IDs generated with AI.

Jumio2025 Jumio Online Identity Study·May 21, 2025
AIAI-powered fraudFraud

78% of respondents said they would be willing to spent more time compelting comprehensive identity verification processes in government services.

Jumio2025 Jumio Online Identity Study·May 21, 2025
AIAI-powered fraudFraud

When asked who they trust most to protect their personal data from AI-powered fraud, 88% of consumers said "Big Tech."

Jumio2025 Jumio Online Identity Study·May 21, 2025
AIAI-powered fraudFraud

When asked who should be most responsible for stopping AI-powered fraud, 43% consumers pointed to Big Tech.

Jumio2025 Jumio Online Identity Study·May 21, 2025
AIAI-powered fraudFraud

When asked who they trust most to protect their personal data from AI-powered fraud, 93% of consumers said "themselves."

Jumio2025 Jumio Online Identity Study·May 21, 2025
AIAI-powered fraudFraud

Only 36% of consumers claimed they were more trusting of news they encounter online, despite the possibility of deepfakes or manipulated content.

Jumio2025 Jumio Online Identity Study·May 21, 2025
AIAI-powered fraudFraud

69% of respondents believe AI-powered fraud now poses a greater threat to personal security than traditional forms of identity theft.

Jumio2025 Jumio Online Identity Study·May 21, 2025
AIAI-powered fraudFraud

When asked who should be most responsible for stopping AI-powered fraud, 18% of consumers pointed to Themselves.

Jumio2025 Jumio Online Identity Study·May 21, 2025
AIAI-powered fraudFraud

75% of consumers are worried about scam emails using AI to trick people into giving away passwords or money.

Jumio2025 Jumio Online Identity Study·May 21, 2025
AIAI-powered fraudFraudScam

72% of consumers are worried about being fooled by manipulated social media content.

Jumio2025 Jumio Online Identity Study·May 21, 2025
AIAI-powered fraudFraud

74% of consumers are worried about video and voice deepfakes.

Jumio2025 Jumio Online Identity Study·May 21, 2025
AIAI-powered fraudFraudDeepfake

76% of respondents said they would be willing to spent more time compelting comprehensive identity verification processes in healthcare.

Jumio2025 Jumio Online Identity Study·May 21, 2025
AIAI-powered fraudFraud

When asked who they trust most to protect their personal data from AI-powered fraud, 85% of consumers said "Government agencies."

Jumio2025 Jumio Online Identity Study·May 21, 2025
AIAI-powered fraudFraud

80% of respondents said they would be willing to spent more time compelting comprehensive identity verification processes in banking and financial services.

Jumio2025 Jumio Online Identity Study·May 21, 2025
AIAI-powered fraudFraudFinancial services

80% of respondents said they would be willing to spent more time compelting comprehensive identity verification processes in banking and financial services.

Jumio2025 Jumio Online Identity Study·May 21, 2025
AIAI-powered fraudFraudFinancial services

Just 37% of consumers said they more strongly believe that most social media accounts are authentic compared to last year.

Jumio2025 Jumio Online Identity Study·May 21, 2025
AIAI-powered fraudFraud

When asked who should be most responsible for stopping AI-powered fraud, 43% consumers pointed to Big Tech.

Jumio2025 Jumio Online Identity Study·May 21, 2025
AIAI-powered fraudFraud